Hartman Hardware in Shawnee, KS Closed now

Reviews about Hartman Hardware

• ★ ★ ★ ★ ★

  April 18, 2020, by S Vaughn
  There is a reason this little family hardware store has survived since Home Depot/Lowes! I grew up in Shawnee. I can always go there and as soon as I walk in the door, I am greeted with somebody asking what I need. Widowed now. No man anymore that could fix everything, that used to like them for not having to walk forever to find something. He said was worth a few pennies more sometimes. Saved me from having to hire expensive repairs needed so many times I could write about in last 10 yrs. widowed. This is real story: I was leaving town for a long road trip. My rear view mirror fell off. I went down there and they actually came out and looked, and fixed it with the product they recommended for fix for trip! Said they were worried that I needed a rear view for so many miles. Every imaginable repair, question about repair, advice has been always answered and fixed thanks to them! Just from a screw/nail size to lawn care, mice control in my chicken coop, what was best supplies needed for projects, etc. They need to market to widows/single women! I KNOW they has probably saved me thousands over the yrs. by helping me with EVERTHING I have thrown at them! O.K. the cons: It HAS had some bad reviews over a lady in the original family not being too friendly. She has not been there in the many yrs. I have been there recently. Also: Regarding their lawn repair part of biz. I have not had a product they repair. I have had same bad luck. But, person who did this review, I have to ask why you were spending to repair such an old one anyway when you even admitted another hundred could have bought you new? And definitely Craigslist for a used mower? That is how this widow replaced mine after finding repairs are more expensive than worth except for riders, high end, etc. Advice to owners: Keep the older female owner out of reach of customer service. She has a bad reputation that goes back yrs. and you cannot afford anymore with corporate sized competition. Sorry, keep Grandma at home or in the office. You are still in business for a reason-GOOD customer service! Might want to tweek your repair service as well it seems. Plenty of repair guys always available now with Craigslist. Pros: Even seems small, they have ALWAYS had what I needed, can order it, fast walk-in service. Trust them, they have never failed me.